The last mile of parcel deliveries is a key process to service providers, with global costs that reach up to 70 billion euros per year. Moreover, due to urban population growth and to the rise of e-commerce, the importance of last-mile deliveries and its impacts to the environment and quality of life in cities tend to increase even more. This chapter proposes a more comprehensive methodology to assess alternative last-mile distribution strategies in terms of environmental and economic aspects and presents an application to the distribution of a postal company located in the city of Rio de Janeiro, Brazil. We evaluated the use of small electric vehicles (i.e., tricycles) in the last mile deliveries by assessing two scenarios: (1) the baseline scenario using a light commercial vehicle and (2) a scenario using electric tricycles. Results indicated that the use of electric tricycle is a more feasible alternative regarding the economic and environmental aspects as well as to maintain the service level of the company.
de Oliveira, C.M., de Almeida D’Agosto, M., Gonçalves, D.N.S., de Mello Bandeira, R.A., Goes, G.V. and Marujo, L.G. (2018), "Evaluation of Best Practices Introduction for the Managerial Improvement in Urban Freight Transport", Yoshizaki, H.T.Y., Velázquez Martínez, J.C. and Argueta, C.M. (Ed.) Supply Chain Management and Logistics in Latin America, Emerald Publishing Limited, Bingley, pp. 77-91. https://doi.org/10.1108/978-1-78756-803-720181006
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