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Morgan, G. (2019), "Index", Rewriting Leadership with Narrative Intelligence: How Leaders Can Thrive in Complex, Confusing and Contradictory Times, Emerald Publishing Limited, Leeds, pp. 279-288. https://doi.org/10.1108/978-1-78756-775-720191002

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Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited


INDEX

‘Absence of reflexivity’
, 182

Abstract intelligence
, 90

Accountability
, 5, 202, 220–221, 227–228

Achilles heel
, 68

Adaptation
, 148

Adaptive system
, 148–149

Advanced beginner
, 125, 131–132, 199

Advertisement
, 224

Alisa Camplin Goal Setting and Tracking Chart
, 229

Allied bombing campaign
, 1

Amnesia
, 74

Amorous Initiation (Milosz)
, 47

Anagnorisis (recognition or discovery)
, 9–10

Analytic skills
, 93

Anchoring bias
, 70–71

Angular Gyrus
, 56

Animation
, 66

Antenarrative
, 47–48

Aphasia
, 98

Architecture
, 88

Artificial intelligence (AI)
, (see also Narrative intelligence), 50, 151, 235

aficionados
, 50

limitation
, 51

perspectives from research
, 50–56

Aspirant intelligence
, 97

Attitudes
, 119

Australian Football League (AFL)
, 227

Authentic(ity)
, 190–191, 194

educative
, 104

happiness
, 32–33

leadership
, 190–191

of naturalistic inquiry
, 104

self-referential
, 195–196

Autism spectrum disorder (ASD)
, 99

Autonomy
, 205

Balancing feedback
, 145

Balancing loop
, 151

Basal ganglia
, 56

Behaviour
, 114, 119, 204

disruptive
, 68

non-verbal
, 242

observable
, 179

patterns of
, 157, 230

perspective patterns
, 157

rule-governed
, 134

verbal
, 242

virtuous
, 197–198

Beliefs
, 119

Benign fictions
, 73

Bitching, moaning and whining (BMWs)
, 212

Blackness
, 235–236

Bodily-Kinesthetic Intelligence
, 94

Brain damage, potential isolation by
, 97–98

Brain-to-brain coupling
, 59

Brains making sense of environment
, 61

‘Broaden-and-build’ theory of positivity
, 33

Broca’s Area
, 58

‘Buy-in’ concept
, 165

Capabilities
, 204

Cartesian methodology
, 36

Cartesian physics
, 36

Cartesian thinking
, 22

Cartesian-inspired convergent thinking skills
, 135

Catalytic authenticity
, 104

Catharsis hypothesis
, 212

Cause-and-effect
, 144, 146–147

Cause–effect relationships
, 145

Challenger space shuttle disaster
, 69

Chaotic contexts
, 149

Character
, 204

Chief Executive Officer
, 112

Chora (Plato’s concept)
, 46, 48

‘Cinemas’
, 165

Cinématographe
, 164–165

‘Clockwork’
, 111

Cognitive biases
, 184

Cognitive continuum
, 54–55

Cognitive dissonance
, 68–69

Cognitive ease
, 26

Cognitive modifiability
, 242

Cognitive psychology, perspectives from
, 64–75

Cognitive research
, 68

Cognitive tension
, 69

Collaborative culture
, 221–222

Colour
, 54, 77, 232, 235–236, 240

Commitment, lack of
, 220

Common sense
, 52, 54, 114

Communication
, 41, 84, 170, 211, 215

Communion
, 42, 66, 116, 117, 120, 185, 201

Competence
, 199, 205

Complementarity principle (Bohr)
, 36, 55

Complex adaptive systems
, 148

Complex contexts
, 149

Complexity
, 146–147

leadership scholars
, 148

system
, 148–149

Complicated contexts
, 149

Confident surrender
, 167, 220, 238

Configuring
, 13

Confirmability
, 104

Confirmation bias
, 70, 184

Connecting
, 99

Consciousness
, 54

Constant improvement
, 227

Contemporary audit culture
, 101

Context
, 53–54, 149

Continual process
, 151

Creative skills
, 93

Creative tension
, 231–232

Credibility
, 103–104

“Crises of faith”
, 68

Culture
, 92

commentator
, 190

of narcissism
, 192

of narrative intelligence
, 237, 240, 246

Cyclical interpretive process of narrative
, 13

Data-mental models–data-mental models
, 187

Deep Blue
, 51–52

Deep-seated assumption
, 90

Defensive reasoning
, 143

impact
, 138–139

Delicious delusions
, 137

Delusions
, 73

Dependability
, 104

Dialectic process of dialogue
, 83

Dialogue
, 118

Disaster
, 75

Discordant beliefs
, 137

Disruptive behaviour
, 68

Divergent-thinking skills
, 135

Dorsolateral prefrontal cortex (DLPFC)
, 98

Double-loop learning
, 168–169, 174

Dreyfus stages of skill acquisition
, 199

Dreyfus-inspired connection
, 131

Dreyfus’s theory
, 125

Drivership
, 112

Duality of mind and body
, 55

Dwelling
, 38, 43

Dynamism of understanding
, 81

Dysfunctional mental models
, 176, 188, 245

‘Echoes’
, 128

Edelman Trust Barometer
, 202–203

Educative authenticity
, 104

Eidetic intuition
, 79

Eidetic reduction
, 79

Einstein, Albert
, 246

Embodied knowledge
, 132, 135–136, 142

Emergence
, 145–146, 148

Emotional impact of looking
, 76

Emotional intelligence
, 95

Emotional involvement
, 126–127, 182

Empirical thinking
, 22

Empiricism
, 23

Engagement
, 227

Environmental crisis
, 224–225

Error blindness
, 73–75, 236

Espoused theory
, 138

Eudaimonia
, (see Happiness)

Eulogy virtues
, 190–191

Events
, 230

events-oriented perspective
, 155

level
, 163–164

Everydayness
, 193, 206

Exceptional individuals
, 98–99

Existential threat
, 221

Experience of colour
, 235

‘Experiencing self’
, 62

Experimental psychological tasks
, 100

Expert
, 199

execution
, 227

Fabula
, 11

Fairness
, 104

Fear of conflict
, 220

Feedback

loops
, 147, 172

process
, 145

Feeling of knowing
, 74

“Ferocious determination”
, 29

Feuerstein, Reuven
, 91

‘Fidelity of influence’ concept
, 4–5, 96–97, 120–121, 130–131, 147, 152, 158, 209–210, 212, 214–215, 217, 219–220, 237–243

leading with
, 198–206

First step thinking
, 51

Flourishing
, 32, 34, 88

Focus
, 226

Formalist approach
, 12

Four Disciplines of Execution
, 226–228

Frankl’s death camp experiences
, 30

Frankl’s Space
, 49

French structuralism
, 12

‘Friend’ concept
, 84

Functional magnetic resonance imaging (fMRI)
, 57

imagery
, 59

neural coupling
, 59

Fundamental attribution error
, 69–70, 184

Fundamentally dysfunctional approach
, 129

Fusion of horizons
, 83

Generic syndrome against learning
, 139

German war production
, 1

Gestalt theory
, 110–111

“Give-up-itis”
, 28

Glacier
, 25

‘Go’ (Chinese game)
, 51–52

Great Depression
, 147

Great Recession
, 203

Grief
, 74

Hanunóo in Philippines
, 16

Happiness
, 87–89

Heider and Simmel’s research
, 66

Hermeneutics
, 80, 84, 152

Historicity
, 20–21

‘Horizons of significance’ concept
, 4, 195–196, 198

Horns and Halo effect
, 71, 184

Human

cognition
, 242

DNA of storytelling
, 14–22

enterprise
, 2

intelligence
, 52–54, 87–90

life
, 65

science research
, 110

time
, 20

whooshing
, 34

Humble inquiry
, 214

Ideological conflict
, 220

Idiots savants
, 98–99

“Illusion of valid prediction”
, 67

Imitation
, 14–15

Imitative behaviour
, 15

Individualism
, 192

Influence
, 119–120

Influence relationship
, 115, 118, 121, 123, 144, 152

Information
, 109

“Inner contradictions”
, 137

Insular Cortex
, 56

“Integration of particulars”
, 111

Integrity
, 204

‘Intellect’
, 96

Intelligence
, (see also Artificial intelligence (AI); Narrative intelligence), 86–87, 89–92, 96, 107

abstract
, 90

aspirant
, 97

emotional
, 95

gene
, 92

human
, 52–54, 87–88, 90

inter-personal
, 94

intra-personal
, 94

logical-mathematical
, 93

mechanical
, 90

social
, 90, 95

test
, 89

Intent
, 204

Intentionality
, 78

Inter-personal intelligence
, 94

Interpreting concept
, 76

Interweaving narratives
, 7, 35–40

human DNA of storytelling
, 14–22

narrative thinking mitigation
, 27–30

self-efficacy strengthening to shaping preferred narratives
, 30–35

story
, 9–14

Western empirical thinking
, 22–26

Intra-personal intelligence
, 94

IQ testing
, 92

Kinetoscope
, 165

Knowing in narrative
, 96

Knowing-in-action
, 136

Knowledge
, 15–16, 80

embodied
, 132, 135–136, 142

personal practical
, 108

Labelling
, 99

‘Lack of substantive reasoning’
, 182

Ladder of Inference
, 180, 182–183

Lake Wobegon Effect
, 74

Language
, 40–41, 83

incompleteness
, 43

limitation
, 42

narrative
, 63

Las Meninas
, 43

‘Lead measures’
, 227

Leadership
, (see also Rewriting leadership narratives), 114, 123, 211, 220, 237–239

attributes
, 205

culture
, 222

development
, 140

Dreyfus-inspired connection
, 131

Dreyfus’s theory
, 125

effectiveness of
, 2

efficacy
, 169–170

embodied knowledge
, 132

emotional involvement
, 126–127

fidelity of influence
, 133

fundamentally dysfunctional approach
, 129

influence relationship
, 123

inquiry field
, 114

narrative-based approach
, 128

positive behaviour support
, 130

reaching for whole of
, 109–113

scholars and practitioners
, 113

skill
, 130

storied space of
, 153–198

Leadership breakthroughs with narrative intelligence
, 210

collaborating with moral purpose within shared narratives
, 215–223

executing strategic goals using narrative intelligence
, 223–234

nurturing culture of narrative intelligence
, 234–247

understanding and engaging narratives of others
, 210–215

Learned helplessness
, 27

Learning
, 122, 148

double-loop
, 168–169, 174

generic syndrome against
, 139

learning-in-context
, 123

organisation
, 216

single-loop
, 168, 174

Left hemisphere damage (LHD)
, 98

‘Legere’
, 96

Leverage
, 226

Life
, 30, 109–110

‘Life-cycle’ of paradigm
, 24

Lifeworld
, 83

Linear cause-and-effect
, 149, 155

approach

relationships
, 149

thinking
, 150–151

Listing
, 99

Literary fiction
, 61

Literary narratives
, 61

Little Red Riding Hood
, 43

Loan repayment schedule
, 149

Logical-mathematical intelligence
, 93

Low-leverage interventions
, 153

Mainstream AI community
, 55

Man’s Search for Meaning (Frankl)
, 34

Management studies
, (see also Systems thinking)

Cartesian-inspired convergent thinking skills
, 135

defensive reasoning and productive reasoning
, 143

delicious delusions
, 137

knowing-in-action
, 136

leadership development
, 140

perspectives from
, 134

productive reasoning
, 139

swampy lowlands
, 142

technical rationality
, 134–135

theories of action
, 138

Marketing
, 207–208

Master
, 199

Mastery
, 205

‘Maximum grip’
, 123

Meaning
, 82

of experience
, 2

making
, 18

of words and concepts
, 53–54

Mechanical intelligence
, 90

Medial temporal lobe damage
, 98

Mediation
, 242

Mediational tools
, 243

Mediative questioning
, 243

Medium of storytelling
, 40–44

Memes
, 17

Mental models
, 159–160, 175–176, 186, 224–225, 230, 236, 240

Mental Time Travel (MTT)
, 100

Metaphors
, 58

Metaphysical assumption
, 54

Microaggressions
, 27–28

‘Monomyth’ of ‘hero’s journey’
, 18

Movements of shapes
, 66

‘Multiple intelligences’ theory
, 93–95

Multitasking
, 205

Musical Intelligence
, 94

Mutual purpose
, 115, 166

Myopic bias-confirming perspective
, 24

Myths
, 3

of objectivity
, 22–23

Myxomatosis
, 176–177

Narrating
, 99

Narration
, 85

Narrative identity
, 20

Narrative intelligence
, 1, 7, 86, 96–97, 107–109, 147, 150, 169, 176, 209

artificial intelligence research perspectives
, 50–56

cognitive psychology perspectives
, 64–75

developmental history with definable set of expert “end-state” performances
, 99–100

disciplines
, 4

evolutionary life of narrative
, 95–96

existence of idiots savants, prodigies, and exceptional individuals
, 98–99

human intelligence
, 87–88, 93–94

hypothesis
, 100

identifiable core operation
, 99

implications for practice
, 105

intellectual accomplishments
, 92–93

intelligence
, 86–87, 91–92

invitation to view life as flow of interweaving narratives
, 7–44

leadership
, 4–5, 8

leadership breakthroughs with
, 210–247

learned abilities
, 3

‘multiple intelligences’ theory
, 93–95

neuroscience perspectives
, 56–64

people
, 9

philosophical hermeneutics perspectives
, 75–85

potential isolation by brain damage
, 97–98

single, general human intelligence concept
, 89–90

storied space
, 45–50

support from psychometric findings
, 100–101

susceptibility to encoding in symbol system
, 101–104

Narrative mode
, 18

of knowing
, 19

of thinking
, 55

Narrative thinking
, 22, 26, 45, 127, 207

features synthesis
, 177

mitigation
, 27–30

Narratives
, (see also Interweaving narratives), 1, 3, 11–14, 96

coaching
, 243–245

fallacy
, 72–73, 184

generators
, 173

identity
, 21, 82

imagining–story
, 65

knowing
, 96

language
, 63

psychology
, 10

Narratology
, 12, 65

Natural attitude
, 77–78

Natural tendency
, 72

Neural coupling
, 58–59, 63–64

Neural theory of metaphor
, 58

Neurology research
, 61

Neuroscience

perspectives from
, 56–64

research
, 57, 60

researchers
, 58–59

Nicomachean Ethics
, 87, 89

Non-coercive influence
, 4, 115

Non-linear cause-and-effect thinking
, 151

Non-linear chains
, 146–147

Non-literate societies
, 16

Non-manipulative influence
, 4

Non-mechanistic phenomena
, 110

Non-verbal behaviour
, 242

Noogenicneurosis
, 193

North American Navajo
, 16

‘Not seeking reasons’
, 182

Nurturing culture of narrative intelligence
, 234

blackness
, 235–236

coaching conversation
, 243–244

exercising narrative intelligence
, 236–237

fidelity of influence
, 237–243

guide for the skilled narrative coaching
, 245–246

implications for practice
, 246–247

‘paradigmatic thinking’
, 234–235

STORY approach
, 244–245

Observable behaviours
, 179

Olong
, 209

Ontological authenticity
, 104

Ontology
, 85

Organisations
, 110

complexity researchers
, 148–149

transformation
, 228

Oxytocin
, 61, 63–64, 203

Pantometry
, 91

Pantomimic communication
, 100

Paradigmatic mode
, 18

Paradigmatic thinking
, 22, 24, 26, 35, 38, 127, 234–235

feature analysis
, 177

inadequacy
, 26

Paraphrasing
, 243

Pathos (suffering)
, 9–10

Pattern-seeking
, 62

Patterns of behaviour
, 157, 230

Perception of colour
, 236

Peripeteia (reversal of fortune)
, 9–10

Personal authenticity
, 188–189, 197–198

Personal practical knowledge
, 108

Personalities and desires of shapes
, 66

Phenomenological consciousness
, 78

Phenomenological reduction
, 78

Phenomenologists
, 77–78

Phenomenology
, 76–77, 80

Philosophical hermeneutics, perspectives from
, 75–85

Physical space
, 45, 48, 236

Playership
, 112

Positive emotion, engagement, relationships, meaning, accomplishment (PERMA)
, 32–34

‘Post-industrial’ concept of leadership
, 115

Postmodern literary movement (1960s)
, 207

Postmodern paradigm
, 37

Practical skills
, 93

Practical wisdom
, 87–88

dark side of leading with narrative intelligence
, 206–210

leadership as deeply embodied, intuitive skill
, 123–134

leadership breakthroughs with narrative intelligence
, 210–247

leading with presence, trust, and fidelity of influence
, 198–206

and narrative intelligence
, 107–109

new narrative of leading
, 113–123

perspectives from management studies
, 134–143

perspectives from systems thinking
, 144–153

reaching for whole of leadership
, 109–113

storied space of leadership
, 153–198

Prefiguring
, 13

Prejudice
, 80–81

Presence, trust, and fidelity of influence
, 198

Dreyfus stages of skill acquisition
, 199

implications for practice
, 206

oxytocin
, 203–205

Price Waterhouse Coopers Annual Global Survey
, 202–203

questions for reflection
, 205–206

systemic structure
, 200–201

times information
, 201–202

Price Waterhouse Coopers (PWC)
, 202

Primary metaphors
, 58

Prodigies
, 98–99

Productive reasoning
, 143

Proficiency
, 127, 199

Psychological research
, 68

Psychometric findings
, 100–101

Qualitative research
, 102–103

Quantitative research
, 103

Quantum mechanics
, 35–36, 55

Rationalist approaches
, 22

Redness
, 235

Refiguring
, 13

Reflexive loop
, 187

Reflexivity
, 46

Reinforcing

feedback
, 145

loop
, 151

Relatedness
, 205

Relationship management
, 95

‘Remembering self’
, 62

‘Reprehensible situation’
, 232

Research-based theory
, 135

Respect
, 171

Résumé virtues
, 190–191

Retrospective distortion
, 25

Rewriting leadership narratives
, (see also Leadership), 174

cognitive biases
, 184

data-mental models–data-mental models
, 187

digital technology
, 178

Dreyfus’s model
, 177

dysfunctional mental models
, 188

functioning mechanical clock
, 179

ladder of inference
, 180, 182–183

mental models
, 175–176, 186

narrative intelligence
, 176

Rheomode
, 25

Rich narratives
, 40, 61

Richardson’s theory
, 93

Right hemisphere damage (RHD)
, 98

Robyn’s approach
, 213–214

Rule-governed behaviour
, 134

Russian formalism
, 12

Sacred truths
, 38

Scheherazade Policy
, 208

Science, technology, engineering, and math-based knowledge (STEM-based knowledge)
, 2

Scientific community
, 35–36

Scientific method
, 80, 110

Scientific processes
, 2

Self of self-knowledge
, 20

Self-awareness
, 95

Self-deprivation
, 108

Self-despising narrative
, 188

Self-efficacy strengthening to shaping preferred narratives
, 30–35

Self-examination
, 80

Self-images
, 66

Self-indulgence
, 108

Self-knowledge
, 96

Self-making
, 19

Self-management
, 95

Self-organisation
, 148

Self-organising capacity
, 145

Self-referential

authenticity
, 195–196

motives
, 122

type of authenticity
, 193

Self-serving narrative
, 206

Self-sustaining cycle
, 161

Sense of time
, 20

Senses
, 56

Sensory cortex
, 56–57

Sequencing
, 99

Servant leadership
, 197, 221

Shared narratives
, 222

co-shaping
, 215–216

collaborating with moral purpose within
, 215

collaborative culture
, 221

continuum of leading with narrative intelligence
, 217

conversations
, 218–219

dysfunctions of teams
, 220–221

implications for practice
, 223

narratives of excellence
, 222

Shared vision
, 166–167

Significant Objects Project
, 60

Single-loop learning
, 168, 174

Singularity
, 50, 151

Smell (olfaction)
, 56

Social awareness
, 95

Social intelligence
, 90, 95

Society
, 24

Socio-cognitive dynamics
, 93

Solidarity
, 227

Somatosensation
, 56

Sound (audition)
, 56

‘Space’
, 79

Stance
, 42

etymology
, 42–43

Storied space of leadership
, 45–50, 151, 153

authenticity
, 191, 194

everydayness
, 193

fidelity of influence
, 197

historicity
, 195

horizons of significance
, 195–196, 198

individualism
, 192

personal authenticity
, 188

résumé and eulogy virtues
, 190

rewriting leadership narratives
, 174–188

self-referential type of authenticity
, 193

systemic approach to realising visions
, 153–174

Zappos
, 189

Story time, Truths, Open, Rewrite narrative, Yonder approach (STORY approach)
, 244–245

Storytelling
, 3, 8–11, 207–208

Strategic goals using narrative intelligence
, 223

Alisa Camplin Goal Setting and Tracking Chart
, 229–230

creative tension
, 231–232

disciplines for breaking free of whirlwind
, 226–227

implications for practice
, 234

levels of perspective
, 223–224, 228

mental model
, 224–225

questions for reflection
, 233–234

shared visioning process
, 230–231

Structural conflict
, 232

Structural-functionalist frame
, 114

Sub-atomic particles
, 35

Symbol system, susceptibility to encoding in
, 101–104

Syntactic calculations
, 51

Systemic approach to realising visions
, 153

aligning resources and energy in organisation
, 172

bought and shared vision
, 166

Confident surrender
, 167

different levels of perspective
, 156

digital technology
, 154

disruptive opportunity
, 155

double-loop learning
, 168–169, 174

emergent quality of mental models
, 171

events and vision level
, 163–164

events-oriented perspective
, 155

fidelity of influence
, 158

Kinetoscope
, 165

mental models
, 159–162

patterns of behaviour
, 157

reinforcing dynamism
, 171

single-loop learning
, 168, 174

systemic structure dimension
, 159

Systemic structure generators
, 159–162, 173

Systemic structuring
, 243

Systems thinking
, (see also Management studies)

cause–effect relationships
, 145

complex
, 146

crossword-puzzle clues
, 150

fidelity of influence
, 147

human organisations
, 153

nonlinear feedback
, 148

perspectives from
, 144

phenomenological and hermeneutic perspective
, 152

simple contexts
, 149

storied space concept
, 151

Syuzhet
, 11

Tactical authenticity
, 104

Talkback radio programmes
, 12–13

Taste (gustation)
, 56

Taylor’s third malaise
, 192

Teamwork
, 216

Technical rationality
, 134–135

Temporal cortex
, 58

Temporal space
, 48

Terra Nullius
, 15

Testable truths
, 2

Theory-in-use
, 138

Tides of the Mind, The (Gelernter)
, 55

Time
, 20, 79

Toco (robot)
, 53

Top-down hierarchy
, 222

Toughness
, 56, 227

Transferability
, 104

Transportation
, 60–61

Triarchic Theory of Intelligence
, 93

Trust
, 203, 220

leading with
, 198–206

Trustworthiness
, 103–104

Uncertainty principle (Heisenberg)
, 35–36

Unconditional positive regard concept
, 212

Understanding
, 40–42, 83–84

‘Venting’
, 212

Verbal behaviour
, 242

Verbal-Linguistic Intelligence
, 93

Victimhood
, 28

antithesis
, 30

culture
, 28

Virtue
, 108

Virtuous behaviour
, 197–198

Vision
, 56, 163–164

Visual-Spatial Intelligence
, 94

Wave-particle duality
, 36

Wernicke’s Area
, 56–58

Western empirical thinking
, 22–26

What You See Is All There Is (WYSIATI)
, 67, 112

‘Whirlwind’ concept
, 226

Whooshing (secularly sacred sense)
, 195

Wildly important goals (WIGs)
, 226

Wisdom
, (see also Practical wisdom), 107

Zak, Paul
, 203

Zappos
, 189