The chapter presents a mechanism of innovational development of cluster of the hospitality industry in the system of region's economic security, which formation takes place in the conditions of complex turbulent state of economy, which leads to crises of various scales and volumes. Cluster is treated as a platform that unifies efforts and partnership interactions between large, medium, and small business and synthesizes expectations of consumers on the basis of territorial concentration of readiness to care about a customer in the form of provision of the need: (1) selection and readiness of consumer to accept a specific complex service of the hospitality industry (with tourist service complexes); (2) movement (with transport complex); (3) accommodation (with hotel complex), (4) readiness for catering (with catering complex); (5) entertainment (with participation of complex of entertainment); (6) security (with security complex). The process of clustering leads to a new treatment of the notion of competition, development of capabilities to be a business partner, and finding advantages in generation of innovations together with intermediaries and neighbors.
The monograph was funded by the Russian Foundation for Basic Research “Cognitive approach to theoretical and methodological foundations of strategic development of small businesses in the digital economy system taking drift risks into account” No. 18-010-01210 – A.
Shokhnekh, A.V., Mironova, O.A., Sizeneva, L.A., Semenova, M.N. and Mohammed Yousif Oudah, A.-M. (2019), "Innovational Development of Cluster of the Hospitality Industry in the System of Region's Economic Security", Popkova, E.G., Chesnokova, A.V. and Morozova, I.A. (Ed.) Specifics of Decision Making in Modern Business Systems, Emerald Publishing Limited, Bingley, pp. 253-275. https://doi.org/10.1108/978-1-78756-691-020191023
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