Audit Analytics: A Field Study of Credit Card After-sale Service Problem Detection at a Major Bank
Rutgers Studies in Accounting Analytics: Audit Analytics in the Financial Industry
ISBN: 978-1-78743-086-0, eISBN: 978-1-78743-085-3
Publication date: 28 October 2019
Citation
Dai, J., Byrnes, P., Liu, Q. and Vasarhelyi, M. (2019), "Audit Analytics: A Field Study of Credit Card After-sale Service Problem Detection at a Major Bank", Dai, J., Vasarhelyi, M.A. and Medinets, A.F. (Ed.) Rutgers Studies in Accounting Analytics: Audit Analytics in the Financial Industry (Rutgers Studies in Accounting Analytics), Emerald Publishing Limited, Leeds, pp. 17-33. https://doi.org/10.1108/978-1-78743-085-320191002
Publisher
:Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited