TY - CHAP AB - SN - 978-1-78560-461-4, 978-1-78560-460-7/ DO - 10.1108/978-1-78560-461-420152008 UR - https://doi.org/10.1108/978-1-78560-461-420152008 AU - Woodside Arch G. PY - 2016 Y1 - 2016/01/01 TI - References T2 - Case Study Research PB - Emerald Group Publishing Limited SP - 501 EP - 530 Y2 - 2024/04/19 ER -