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Twiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises

Juma James Masele (Assistant Lecturer in the Department of General Management, University of Dar es Salaam, Dar es Salaam, Tanzania)

Emerald Emerging Markets Case Studies

ISSN: 2045-0621

Publication date: 1 October 2011

Abstract

Title

Twiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises.

Subject area

The case describes the launch of Twiga Hosting Ltd, a company providing information and communication technology (ICT) services to the underserved small and medium enterprise (SME) sector in Tanzania and in a many countries in Africa.

Study level/applicability

This case targets a range of audience from undergraduate students taking both Bachelor of Commerce and those taking Bachelor of Business Administration; and Postgraduate students taking business‐related courses. Nonetheless, the case may be used by all other learners of advanced studies in entrepreneurship and innovation management.

Case overview

The case addresses a number of issues including: Issues to be considered when starting an ICT enterprise. Strategic management. Business revenue models.

Expected learning outcomes

To impart/inculcate entrepreneurial insights in ICT and related areas. To make learners aware of the business growth opportunities in ICT ventures. The success factors for fruitful ICT ventures. To enable learners to identify challenges facing entrepreneurs in ICT ventures and the ways to overcome them.

Supplementary materials

Teaching notes.

Keywords

Citation

Masele, J.J. (2011), "Twiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises", Emerald Emerging Markets Case Studies, Vol. 1 No. 4. https://doi.org/10.1108/20450621111197163

Publisher

:

Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited