TY - JOUR AB - Purpose– The purpose of this paper is to explore the conservation and contemporary management of three nineteenth‐century shopping passages: the Galleries Saint‐Hubert in Brussels, the Galleria Vittorio Emanuele II in Milan and the Passage in The Hague. The submission of the Galleries Saint‐Hubert to the World Heritage Tentative List in 2008, presents a unique opportunity for studying this typology in its contemporary environment.Design/methodology/approach– The authors’ research questions are: what are the characteristics of passages? what are their authentic values? and how can the authenticity of these buildings be conserved by their contemporary management? The applied methodology is a cross‐case‐comparison, based on the definition of authenticity as presented in the Nara Document on Authenticity. The analysis is presented in the form of a matrix.Findings– The findings show that the significant value of passages does not only include the architecture of the building but also the versatility of its program and its present urban role. It is only by conserving this combination that these buildings can be conserved in their full richness of authenticity.Practical implications– Criteria for transnational inclusion in the World Heritage List of several nineteenth‐century passages are suggested as the matrix used for cross‐case‐comparison may be applied to analyse other case studies of passages, as well as for other types of heritage where authenticity of the site is threatened by uncontrolled retail development.Originality/value– Although passages have been studied extensively within the field of architectural history, retail history and socio‐cultural studies, hardly any previous research had focused on the preservation and contemporary management of this building type. VL - 1 IS - 2 SN - 2044-1266 DO - 10.1108/20441261111171693 UR - https://doi.org/10.1108/20441261111171693 AU - Plevoets Bie AU - Van Cleempoel Koenraad PY - 2011 Y1 - 2011/01/01 TI - Assessing authenticity of nineteenth‐century shopping passages T2 - Journal of Cultural Heritage Management and Sustainable Development PB - Emerald Group Publishing Limited SP - 135 EP - 156 Y2 - 2024/04/26 ER -