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Strategic marketing's contribution to Australasian golf club performance

Ron Garland (Department of Marketing, Waikato Management School, University of Waikato, Hamilton, New Zealand)
Roger Brooksbank (Department of Marketing, Waikato Management School, University of Waikato, Hamilton, New Zealand)
Wayne Werder (Department of Marketing, Waikato Management School, University of Waikato, Hamilton, New Zealand)

Sport, Business and Management

ISSN: 2042-678X

Article publication date: 19 July 2011

Abstract

Purpose

The purpose of this paper is to examine the extent to which strategic marketing planning is carried out by Australasian golf clubs and the impact such planning has upon their business performance.

Design/methodology/approach

A research methodology borrowed from the “for profit” sector is applied. In total, ten basic strategic marketing practices, each with its own hypothesis, are investigated through a web‐based survey of secretaries/managers of 180 Australian and New Zealand golf clubs.

Findings

Analysis shows that while strategic marketing is being adopted by most clubs, compared with their lower‐performing counterparts (on measures of competitive business performance), the higher‐performing clubs place a far greater emphasis upon each of the ten basic strategic marketing practices.

Research limitations/implications

While the survey had a 24 per cent response rate, a small follow‐up survey of non‐respondents showed no significant difference in answers to four crucial questions. Self‐reported, relative performance measures, widely used in the “for profit” sector, have been utilised. The ten basic strategic marketing practices are assumed to be antecedents of success rather than a consequence of such success.

Originality/value

In addition to providing initial understanding of the extent of strategic marketing planning practice in a sport management context in Australasia, this paper identifies those practices which differentiate higher competitive business performance from lower performance.

Keywords

Citation

Garland, R., Brooksbank, R. and Werder, W. (2011), "Strategic marketing's contribution to Australasian golf club performance", Sport, Business and Management, Vol. 1 No. 2, pp. 138-154. https://doi.org/10.1108/20426781111146745

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited