To read this content please select one of the options below:

Information communication technologies (ICTs) and knowledge sharing: The case of professional accountants in Malaysia

Michelle M.S. Phang (Deakin University, Australia)
Soon‐Yau Foong (Universiti Putra Malaysia, Malaysia)

World Journal of Science, Technology and Sustainable Development

ISSN: 2042-5945

Article publication date: 1 February 2010

774

Abstract

Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicate that ICTs, generally, facilitate all modes of knowledge sharing. Best‐Practice Repositories are effective for sharing of both explicit and tacit knowledge, while internet/e‐mail facilities are effective for tacit knowledge sharing. Data warehousing/mining, on the other hand, is effective in facilitating self learning through tacit‐to‐tacit mode and explicit‐to‐explicit mode. ICT facilities used mainly for office administration are ineffective for knowledge sharing purpose. The implications of the findings are discussed.

Keywords

Citation

Phang, M.M.S. and Foong, S. (2010), "Information communication technologies (ICTs) and knowledge sharing: The case of professional accountants in Malaysia", World Journal of Science, Technology and Sustainable Development, Vol. 7 No. 1, pp. 21-35. https://doi.org/10.1108/20425945201000002

Publisher

:

Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited

Related articles