An empirical study on continual usage intention of microblogging: the case of Sina

Abstract

Purpose

Sina Microblog is the most popular microblog in China. The purpose of this research is to explore the factors that influence Sina microbloggers' intention to continue using this platform.

Design/methodology/approach

This research proposes the effects of user satisfaction based on perceived usefulness, experiential value and knowledge sharing motivation and community norm on continual usage intention.

Findings

The results suggest that continual usage intention is directly affected by perceived usefulness, experiential value, egoism, satisfaction and community norm. Theoretical and practical implications are considered.

Originality/value

This paper is one of the earliest empirical studies in China to explore why Chinese consumers intend to rather than actually use Sina Microblog.

Citation

Zhao, Z. and Cao, Q. (2012), "An empirical study on continual usage intention of microblogging: the case of Sina", Nankai Business Review International, Vol. 3 No. 4, pp. 413-429. https://doi.org/10.1108/20408741211283755