This paper describes the concept of mutual knowledge and its potential impact on virtual team performance. Based on an analysis of extant literature, we argue that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and virtual team performance. Supporting literature, anecdotes, and case studies are used to discuss the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in the future.
Davis, A. and Khazanchi, D. (2007), "Does Mutual Knowledge Affect Virtual Team Performance? Theoretical Analysis and Anecdotal Evidence", American Journal of Business, Vol. 22 No. 2, pp. 57-66. https://doi.org/10.1108/19355181200700010Download as .RIS
Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited