Measuring White‐Collar Productivity

Nazim U. Ahmed (Ball State University)
Cynthia S. Ma (Ball State University)
Ray V. Montagno (Ball State University)

American Journal of Business

ISSN: 1935-5181

Publication date: 22 April 1991

Abstract

Currently over seventy percent of the work force is employed in white‐collar jobs. The implication ofwhite‐collar productivity for organizational growth and competitiveness is extremely significant. It is easy to measure the productivity for blue‐collar employees, as the inputs and outputs are well defined. However the process of measuring the productivity of the white‐collar employee is complicated. A model for measuring white‐collar productivity is presented. The organization should design its own productivity measures seeking active employee involvement. The measures developed should be used to design productivity improvement strategies for long term growth and competitiveness of the organization.

Keywords

Citation

Ahmed, N.U., Ma, C.S. and Montagno, R.V. (1991), "Measuring White‐Collar Productivity", American Journal of Business, Vol. 6 No. 1, pp. 27-34. https://doi.org/10.1108/19355181199100005

Publisher

:

MCB UP Ltd

Copyright © 1991, MCB UP Limited

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
To rent this content from Deepdyve, please click the button.
If you think you should have access to this content, click the button to contact our support team.