To read the full version of this content please select one of the options below:

Achieving Performance Excellence: Training the Trainer

Jerry M. Kopf (Western Michigan University)
Jerry G. Kreuze (Western Michigan University)

American Journal of Business

ISSN: 1935-5181

Article publication date: 22 April 1991

Abstract

During the last decade many organizations have reduced the number of middle level managers and shifted the emphasis in managerial work from the traditional functions of motivating and controlling to the less familiar roles of coach, facilitator, and trainer. What has not been recognized is that not only are mangers unfamiliar with these new roles, they are often unprepared for them. Little in their educational background or work experience has prepared them for the role of facilitator, coach, or trainer. This paper uses the Experiential Learning Model, which provides an overview of how people learn, as a basis for identifying common mistakes managers make in teaching new tasks, and to suggest ways for managers to improve their effectiveness as trainers.

Keywords

Citation

Kopf, J.M. and Kreuze, J.G. (1991), "Achieving Performance Excellence: Training the Trainer", American Journal of Business, Vol. 6 No. 1, pp. 23-26. https://doi.org/10.1108/19355181199100004

Publisher

:

MCB UP Ltd

Copyright © 1991, MCB UP Limited