TY  - JOUR
AB  - The commercial application of expert systems indicates a role for this technology as a competitive tool in a wise variety of business activities. The ability of an expert system to duplicate the problem‐solving process of a human expert can be utilized in the managerial decisions process. Two potential roles of expert systems in this function are examined: a direct role in decision support and an indirect role in systems support. A discussion of the limitations of current expert systems technology yields several observations concerning the function of expert systems in a decision support environment. A strategy is presented to assist in identifying potential areas for developing expert system applications and evaluating their feasibility.
VL  - 3
IS  - 1
SN  - 1935-5181
DO  - 10.1108/19355181198800008
UR  - https://doi.org/10.1108/19355181198800008
AU  - Jenicke Lawrence O.
PY  - 1988
Y1  - 1988/01/01
TI  - The Expert System as a Decision Support Tool
T2  - American Journal of Business
PB  - MCB UP Ltd
SP  - 47
EP  - 52
Y2  - 2024/04/23
ER  -