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The Dutch Queen's Day event: How subjective experience mediates the relationship between motivation and satisfaction

Sjanett de Geus (Department of Tourism Management, NHTV University of Applied Sciences, Breda, The Netherlands)
Greg Richards (Tilburg University, Tilburg, The Netherlands)
Vera Toepoel (Tilburg University, Tilburg, The Netherlands)

International Journal of Event and Festival Management

ISSN: 1758-2954

Article publication date: 31 May 2013

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Abstract

Purpose

The purpose of this paper is to clarify the relationship between subjective experience of an event, motivational style for participating and satisfaction afterwards. It proposes that subjective experience of positive affect acts as a mediator between motivation and satisfaction.

Design/methodology/approach

The paper opted for a quantitative survey among 285 respondents asking about their motivation to participate in celebrating Queen's Day, a Dutch national event around the birthday of the Queen Mother. Their satisfaction levels and subjective experience of the event were collected after the event. The (mediation) hypotheses were tested through a series of regression analyses.

Findings

The paper provides empirical insights about how subjective experience mediates the effect between motivational style and satisfaction.

Originality/value

This paper fulfils an identified need to study the effects of subjective experience in events.

Keywords

Citation

de Geus, S., Richards, G. and Toepoel, V. (2013), "The Dutch Queen's Day event: How subjective experience mediates the relationship between motivation and satisfaction", International Journal of Event and Festival Management, Vol. 4 No. 2, pp. 156-172. https://doi.org/10.1108/17582951311325917

Publisher

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Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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