TY  - JOUR
AB  - This article explores understandings of and responses to anti‐social behaviour (ASB) among members of a local authority specialist ASB unit, and the perceptions and experiences of local citizens whose complaints had been dealt with by that unit. It suggests that ASB officers operate in a ‘space’ between the demands of policy makers and the needs of residents and communities. Whilst complainant satisfaction is a key indicator of performance, the way this is achieved is more varied than a simple reliance on enforcement.
VL  - 5
IS  - 3
SN  - 1757-8043
DO  - 10.1108/17578043200600022
UR  - https://doi.org/10.1108/17578043200600022
AU  - Farrow Kathryn
AU  - Prior David
PY  - 2006
Y1  - 2006/01/01
TI  - Responding to anti‐social behaviour: reconciling topdown imperatives with bottom‐up emotions
T2  - Safer Communities
PB  - Emerald Group Publishing Limited
SP  - 20
EP  - 28
Y2  - 2024/04/19
ER  -