Factors affecting employee knowledge acquisition and application capabilities

Soonhee Kim (Department of Public Administration, Syracuse University, Syracuse, New York, USA)
Hyangsoo Lee (Department of Public Administration, Konkuk University, Chungju, South Korea)

Asia-Pacific Journal of Business Administration

ISSN: 1757-4323

Publication date: 28 September 2010

Abstract

Purpose

The paper aims to analyze the influences of organizational context and information technology (IT) applications on employees' perceptions of knowledge acquisition and application capabilities in five public and five private sector organizations in South Korea.

Design/methodology/approach

The paper analyzes how employees' perceptions of organizational context and IT affect employee knowledge acquisition and application capabilities in five public and five private sector organizations in South Korea. It discusses the results of regression analyses based on a survey of 322 public and private employees that explored their perceptions of organizational vision and goals, social networks, centralization, performance‐based reward systems, the usage of IT applications, and knowledge acquisition and application capabilities.

Findings

The results of a survey of public and private employees show that clear organizational vision and goals, social networks, and employee usage of IT applications are all positively associated with high levels of employee knowledge acquisition and application capabilities. Centralization, however, was negatively associated with employee knowledge acquisition and application capabilities. Social network and IT application utilization were both positively associated with public employees' knowledge acquisition and application capabilities. Performance‐based reward systems were positively associated with private employees' knowledge application capabilities only.

Originality/value

In 2000, the South Korean Government established a special task committee to develop knowledge management systems (KMS) in the public sector and to initiate KM strategies. Since 1997, major South Korean corporations have been developing KM information systems to allow employees to quickly respond to complex and evolving domestic and international market environments. Some of the knowledge management practices effectively implemented in these corporations have been selected as benchmarks for developing the government KMS in the South Korean Government. However, there is limited research on comparative studies of the factors affecting employee KM capabilities in public organizations and private in South Korea.

Keywords

Citation

Kim, S. and Lee, H. (2010), "Factors affecting employee knowledge acquisition and application capabilities", Asia-Pacific Journal of Business Administration, Vol. 2 No. 2, pp. 133-152. https://doi.org/10.1108/17574321011078184

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.