Questions of inclusion and exclusion. Are there ways of achieving ‘real participation’ of users from refugee and asylum seeking groups in service development at an institutional and treatment level?

Abstract

Refugees are among the most socially excluded and marginalised groups in the UK. This paper examines ways in which the refugee service user's voice can be heard and the power imbalance between service provider and service user addressed. Lessons learned from addressing the needs of refugees can be extrapolated for other disadvantaged groups.

Citation

Palmer, D. and Maffia, C. (2008), "Questions of inclusion and exclusion. Are there ways of achieving ‘real participation’ of users from refugee and asylum seeking groups in service development at an institutional and treatment level?", The Journal of Mental Health Training, Education and Practice, Vol. 3 No. 3, pp. 14-21. https://doi.org/10.1108/17556228200800017