TY - JOUR AB - Purpose– British Telecom (BT) has achieved a classic turnaround that involved divestment and efficiency drives. This interview with Sir Mike Rake, Chairman of BT, sheds light on BT's past development and future growth.Design/methodology/approach– The paper takes the form of an interview with Sir Mike Rake, Chairman of BT.Findings– The interview outlines a number of important factors in running a resilient and effective global company such as culture and common values, leadership at board and executive levels, remuneration transparency, skills, technology, and corporate governance.Originality/value– The paper provides insight into the strategic journey of BT. VL - 2 IS - 3 SN - 1755-425X DO - 10.1108/17554250910982516 UR - https://doi.org/10.1108/17554250910982516 AU - O'Regan Nicholas AU - Ghobadian Abby PY - 2009 Y1 - 2009/01/01 TI - Interview with Sir Mike Rake, Chairman of BT T2 - Journal of Strategy and Management PB - Emerald Group Publishing Limited SP - 288 EP - 295 Y2 - 2024/05/14 ER -