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TALEVAS model: an integrated quality methodology

Amit Kheradia (University of Guelph, Guelph, Canada)

The TQM Journal

ISSN: 1754-2731

Article publication date: 14 June 2011

1466

Abstract

Purpose

The purpose of this paper is to combine systems thinking, lean management, value methodology and Six Sigma concepts into an integrated quality methodology using the TALEVAS model.

Design/methodology/approach

TALEVAS is an acronym for Tandem‐Lean‐Value‐Sigma, as each element correlates to a best practice or concept mentioned by intent. The model is based on two theories: “The rising pendulum system” and “The seven rules of quality driving” proposed in this paper.

Findings

Four key performance drivers are identified using the model. These are: communication, investigative correction, innovation, and synchronization.

Practical implications

The integrated methodology can be deployed by any type (product‐or‐service based) or level (small, medium or corporate) of an organization in order to gain a competitive advantage in the market. Further, there is a possibility that recent cases of product recalls could be reduced or avoided by companies through implementing a TALEVAS Quality approach.

Originality/value

The paper displays the interdependence between the quality concepts by model analysis. This reflects a more holistic approach to quality required by organizations to raise the bottom line, reduce costs, promote value, and provide consistent products to customers.

Keywords

Citation

Kheradia, A. (2011), "TALEVAS model: an integrated quality methodology", The TQM Journal, Vol. 23 No. 4, pp. 403-422. https://doi.org/10.1108/17542731111139482

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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