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Reviewing the European excellence model from a management control view

Su Mi Dahlgaard‐Park (Institute of Service Management, Lund University, Sweden)

The TQM Journal

ISSN: 1754-2731

Article publication date: 29 February 2008

4487

Abstract

Purpose

The purpose of this paper is to review and identify the dominating paradigms within management control theories in order to investigate adoptability of the European excellence model (EEM) as an alternative management control model or a framework.

Design/methodology/approach

The paper has conceptual character based on a literature survey.

Findings

The six dominating paradigms are identified within management control theories and based on the analysis it is concluded that EEM can be adapted as a management control model if its limitations are supplemented with other ideas or frameworks.

Originality/value

This is the first study which investigates adaptability and adoptability of EEM as a management control model.

Keywords

Citation

Mi Dahlgaard‐Park, S. (2008), "Reviewing the European excellence model from a management control view", The TQM Journal, Vol. 20 No. 2, pp. 98-119. https://doi.org/10.1108/17542730810857345

Publisher

:

Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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