Mapping project dialogues using IBIS: a case study and some reflections
International Journal of Managing Projects in Business
ISSN: 1753-8378
Article publication date: 21 June 2011
Abstract
Purpose
The purpose of this practice note is to describe the use of the issue‐based information system (IBIS) notation to map dialogues that occur in project meetings.
Design/methodology/approach
A case study is used to illustrate how the technique works. A discussion highlighting the key features, benefits and limitations of the method is also presented along with a comparison of IBIS to other similar notations.
Findings
IBIS is seen to help groups focus on the issues at hand, bypassing or avoiding personal agendas, personality clashes and politics.
Practical implications
The technique can help improve the quality of communication in projects meetings. The case study highlights how the notation can assist project teams in developing a consensus on contentious issues in a structured yet flexible way.
Originality/value
IBIS has not been widely used in project management. This note illustrates its value in helping diverse stakeholders get to a shared understanding of the issues being discussed and a shared commitment to achieving them.
Keywords
Citation
Awati, K. (2011), "Mapping project dialogues using IBIS: a case study and some reflections", International Journal of Managing Projects in Business, Vol. 4 No. 3, pp. 498-511. https://doi.org/10.1108/17538371111144193
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited