Lean as a learning system in a hospital ward

Abstract

Purpose

The purpose of this article is to discuss lean as a learning system in a hospital ward.

Design/methodology/approach

Discusses lean as a learning system in a hospital ward.

Findings

The Toyota veterans are fond of saying, lean is about “making people before making parts” or, in the wards' context, developing nurses before delivering care.

Originality/value

This example in using lean to carefully build a learning environment for staff and management has implications for nursing practice, certainly, but also more generally for lean implementation at large.

Citation

Ballé, M. and Régnier, A. (2007), "Lean as a learning system in a hospital ward", Leadership in Health Services, Vol. 20 No. 1, pp. 33-41. https://doi.org/10.1108/17511870710721471