Studying hospitality: beyond the envelope

Abstract

Purpose

An emerging hospitality studies focus amongst British academics prioritizes the study of host and guest transactions as a key feature of hospitality research and publications. This short paper introduces the papers in the special issue.

Design/methodology/approach

Provides a brief review of the papers within the issue.

Findings

The study of host and guest transactions extends beyond commercial hospitality management activities. A large number of human interactions can be better understood through host and guest transactions. Commercial hospitality management through service quality management, employee relations, customer and employee transactions as well as the development of customer loyalty can also be informed by the study of hospitality through the study of host guest transactions.

Originality/value

Outlines how the papers in this special issue provide a flavor of some of the research themes that social science perspectives suggest.

Citation

Lashley, C. (2007), "Studying hospitality: beyond the envelope", International Journal of Culture, Tourism and Hospitality Research, Vol. 1 No. 3, pp. 185-188. https://doi.org/10.1108/17506180710817710