TY - JOUR AB - Purpose– This paper aims to examine the effects of watching a video providing knowledge about either a Sikh student or an older student on participants' knowledge about each particular group, their attitudes towards that group.Design/methodology/approach– The study used a pre‐post experimental design and examined the effects of diversity awareness training using a short web‐based video.Findings– Results indicated that watching a Sikh video significantly increased knowledge of Sikhs and had a marginally significant effect on improving attitudes toward that target group. Additionally, White participants experienced a greater positive attitude change towards Sikhs than non‐White participants. There were no significant effects on knowledge or attitude change for older individuals. However, watching either video was associated with a decline in participants' multiculturalism attitudes.Research limitations/implications– The results suggest that further work is needed on the effects of specifically focused diversity training as well as more general multicultural training. The study only examined short‐term change in participants' knowledge and attitudes: more research is needed to examine the long‐term effects of diversity training.Practical implications– The results indicate that organizations should perform some type of need assessment prior to conducting diversity training because narrowly focused diversity training is not likely to have generalized effects.Originality/value– The paper should interest academics and practitioners since there is very little research that has examined how diversity training works and whether it is effective. VL - 2 IS - 2 SN - 1750-497X DO - 10.1108/17504970810883360 UR - https://doi.org/10.1108/17504970810883360 AU - Singh Badhesha Raj AU - Schmidtke James M. AU - Cummings Anne AU - Moore Scott D. PY - 2008 Y1 - 2008/01/01 TI - The effects of diversity training on specific and general attitudes toward diversity T2 - Multicultural Education & Technology Journal PB - Emerald Group Publishing Limited SP - 87 EP - 106 Y2 - 2024/09/21 ER -