TY - JOUR AB - Drawing partly on personal experience, the author of this article seeks to unpack the expertise that service users bring to the design and delivery of mental health services. Service user involvement cannot be imposed by policy diktat from above, she argues. Rather, it must be nurtured at the grass roots, by allowing service users to take control over their own lives, and their care and treatment. VL - 4 IS - 4 SN - 1747-9886 DO - 10.1108/17479886200800035 UR - https://doi.org/10.1108/17479886200800035 AU - Fox Joanna PY - 2008 Y1 - 2008/01/01 TI - The Importance of Expertise by Experience in Mental Health Services T2 - International Journal of Leadership in Public Services PB - Emerald Group Publishing Limited SP - 39 EP - 43 Y2 - 2024/05/13 ER -