Taking the Fear Factor out of Leadership in Public Services

Abstract

The NHS has been accused of operating a ‘macho’ management culture and now there are claims that management bullying is endemic in social services. This article explores the origins of this culture. Is it caused by the performance‐driven, target‐obsessed and finance‐led government policy to assign blame or is it down to a lack of people management skills by managers? The article goes on to describe Lancashire County Council's management development programme, which has been developed as an ongoing scheme to give managers within the organisation the confidence and the competence to manage effectively.

Citation

McPherson, B. (2007), "Taking the Fear Factor out of Leadership in Public Services", International Journal of Leadership in Public Services, Vol. 3 No. 3, pp. 56-58. https://doi.org/10.1108/17479886200700022