This article focuses on leadership as a job: what challenges leaders actually face and what they need to do to meet them. It argues that leaders of organisations in the public sector need to focus on improvements to frontline services to the public, while also satisfying government agendas and targets. A leader's role should not focus on managing people but on improving the system with the people and this systems view requires leadership against demand.
Seddon, J. (2006), "Leadership Against Demand", International Journal of Leadership in Public Services, Vol. 2 No. 2, pp. 4-10. https://doi.org/10.1108/17479886200600015Download as .RIS
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