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Developing the organization's productivity strategy in various sectors of industry

P.R.A. Oeij (School of Management, Open University of The Netherlands, Heerlen, The Netherlands and TNO, Netherlands Organisation for Applied Scientific Research, Hoofddorp, The Netherlands)
M.P. De Looze (TNO, Netherlands Organisation for Applied Scientific Research, Hoofddorp, The Netherlands)
K. Ten Have (TNO, Netherlands Organisation for Applied Scientific Research, Hoofddorp, The Netherlands)
J.W. Van Rhijn (TNO, Netherlands Organisation for Applied Scientific Research, Hoofddorp, The Netherlands)
L.F.M. Kuijt‐Evers (TNO, Netherlands Organisation for Applied Scientific Research, Hoofddorp, The Netherlands)

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 1 January 2012

2723

Abstract

Purpose

The paper aims to present an approach to improve the organisation's productivity which is applicable in every industrial sector. The nucleus of the approach is to develop an optimal productivity strategy in an organization by the application of a uniform static model of productivity (Q4‐model), covering quantity and quality aspects and applicable to various sectors of industry, and a dynamic control cycle.

Design/methodology/approach

The study discusses the steps of the approach and presents three case studies from different industrial sectors where the approach has been applied.

Findings

The approach has proven to be uniformly applicable in all three cases from these different sectors, namely consultancy, health care and manufacturing. Across these applications highly different productivity‐related challenges, productivity strategies, and specific interventions are described in the perspective of the Q4‐model.

Research limitations/implications

The approach is not made for measuring the quantity and quality input and output factors of productivity.

Practical implications

The approach succeeds in developing a productivity strategy which combines quantity and quality input and output factors and supports the transformation of a strategy analysis into a practical intervention.

Originality/value

The approach is unique in its uniform applicability to every industrial sector and is helpful to entrepreneurs, managers and innovators.

Keywords

Citation

Oeij, P.R.A., De Looze, M.P., Ten Have, K., Van Rhijn, J.W. and Kuijt‐Evers, L.F.M. (2012), "Developing the organization's productivity strategy in various sectors of industry", International Journal of Productivity and Performance Management, Vol. 61 No. 1, pp. 93-109. https://doi.org/10.1108/17410401211187525

Publisher

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Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

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