Identifying key performance indicators for use in control of pre‐project stage process in construction

Abstract

Purpose

The need for measuring construction project performance has led to development and implementation of various key performance indicators (KPIs). This paper aims to present and discuss the results of a pilot study and interviews to identify process‐based KPIs for use in control of the pre‐project stage.

Design/methodology/approach

Initially, the process of the pre‐project stage was mapped to define its main generic sub‐processes and outputs based on the literature review. The process map was then verified through a pilot study. Based on the verified sub‐processes, a number of process‐based KPIs were identified and later validated by experts during the interviews.

Findings

As a consequence of the refinement process due to the results of the pilot study and the interviews, the process‐based KPIs for the pre‐project stage were identified and the main issues they have to encompass were discussed.

Originality/value

The identified KPIs offer a significant step towards process control within the pre‐project stage. They provide a basis for further development to improve process transparency and to explain the relationships between the various sub‐processes.

Citation

Haponava, T. and Al‐Jibouri, S. (2009), "Identifying key performance indicators for use in control of pre‐project stage process in construction", International Journal of Productivity and Performance Management, Vol. 58 No. 2, pp. 160-173. https://doi.org/10.1108/17410400910928743