To read the full version of this content please select one of the options below:

Third‐generation balanced scorecard: evolution of an effective strategic control tool

Gavin Lawrie (2GC Active Management, Maidenhead, UK)
Ian Cobbold (2GC Active Management, Maidenhead, UK)

International Journal of Productivity and Performance Management

ISSN: 1741-0401

Article publication date: 1 October 2004

Abstract

The balanced scorecard is a performance management framework that became popular during the early 1990s. This paper describes changes to the definition of the framework that have occurred since then, recognising within these changes three distinct generations of balanced scorecard design. The paper relates these developments to literature concerning strategic management within organisations, observing that the changes made have improved the utility of the balanced scorecard as a strategic management tool. The paper concludes that the changes illustrate the importance of ideas of information symmetry in the understanding of strategic control processes within organisations. Suggestions of topics for further research are also made.

Keywords

Citation

Lawrie, G. and Cobbold, I. (2004), "Third‐generation balanced scorecard: evolution of an effective strategic control tool", International Journal of Productivity and Performance Management, Vol. 53 No. 7, pp. 611-623. https://doi.org/10.1108/17410400410561231

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited