TY - JOUR AB - Purpose– The purpose of this paper is to investigate the causal relationships among the factors influencing the technology transfer offices' (TTOs) performance.Design/methodology/approach– The fuzzy cognitive maps (FCM) method is used in this study.Findings– The findings from this research is that TTO human resources, industry research demand, R&D budget of university and economic uncertainty are the most influential factors on the performance of TTOs. The performance outputs which are mostly affected are the factors, licenses, patents, established spin‐offs, industry research contracts and consulting income.Originality/value– This study provides a contribution by building the mental map among the concepts which are influencing the TTOs' performance. The causal relationships are defined in a non‐hierarchical network model. Indirect effects are considered in examining the TTOs performance. The pair wise influence degrees of the factors are determined by an empirical study. Using the FCM, the impact of factors on the performance of TTOs is investigated. VL - 24 IS - 4 SN - 1741-0398 DO - 10.1108/17410391111148576 UR - https://doi.org/10.1108/17410391111148576 AU - Ustundag Alp AU - Uğurlu Seda AU - Serdar Kilinc Mehmet ED - Cengiz Kahraman PY - 2011 Y1 - 2011/01/01 TI - Evaluating the performance of technology transfer offices T2 - Journal of Enterprise Information Management PB - Emerald Group Publishing Limited SP - 322 EP - 337 Y2 - 2024/04/25 ER -