Healthcare information systems and older employees' training

Abstract

Purpose

The purpose of this paper is to examine a model that supports the management, design and delivery of Healthcare Information Systems (HIS) training activities for older healthcare employees.

Design/methodology/approach

The study is carried out by means of a quantitative study.

Findings

The paper investigated older employees training management in Healthcare Information Systems and proposed a novel model. The model was tested by 139 healthcare employees and it was found that: older healthcare employees need to be trained on HIS; older healthcare employees should be trained by combining new technologies and considering theories on older employees training; given the many other pressures on today's clinicians, and health care workers' relative lack of experience with computing, there should be a well organized and managed training process; and healthcare organizations should realize the benefits to be gained by well managed training processes and should support their employees.

Research limitations/implications

At the theoretical level the paper extends the body of literature and it proposes a validated model that can be replicable.

Originality/value

At the practical level this research demonstrated that by using the proposed model older employees in the healthcare sector can be trained on Healthcare Information System in a more organized way, can improve their skills, and can seek new career paths.

Citation

Mantzana, V., Themistocleous, M. and Morabito, V. (2010), "Healthcare information systems and older employees' training", Journal of Enterprise Information Management, Vol. 23 No. 6, pp. 680-693. https://doi.org/10.1108/17410391011088592