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Process based information systems evaluation: towards the attributes of “PRISE”

Sevgi Özkan (Informatics Institute, Middle East Technical University, Ankara, Turkey)
Ray Hackney (Manchester Metropolitan University Business School, Manchester, UK)
Semih Bilgen (Department of Electrical and Electronics Engineering, Middle East Technical University, Ankara, Turkey)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 23 October 2007

1457

Abstract

Purpose

The purpose of this paper is to demonstrate the importance of undertaking a systemic view of information systems evaluation that augments the frequently reported prescriptive (cost/benefit) analysis approaches.

Design/methodology/approach

The paper adopts a qualitative case perspective and derives a framework for substantive information systems evaluation factors (PRISE). Three empirical formulations are considered and a comparison made to determine the content and context of the findings.

Findings

The findings support the flexibility and relevance of PRISE as a framework for information systems evaluation. It notes the objectives, relations and components for explicitly identifying the outputs required to make a valid assessment of the systems.

Research limitations/implications

The study is limited contextually where attention should be made not to generalise the findings beyond the empirical findings within the case analysis. Further studies may usefully include the main features of PRISE but taking into account their unique research environment.

Practical implications

The study supports a practitioner perspective through a consideration of a holistic approach to information systems evaluation. Managers may implement the notion of including people, resources and benefits in their attempts to determine the added value of these systems to the organisation that extends beyond a simple financial calculation.

Originality/value

The paper is highly original as the framework has been derived through both theoretical constructs and empirical analysis. It provides an innovative approach to information system evaluation that is intellectually sound and practically orientated.

Keywords

Citation

Özkan, S., Hackney, R. and Bilgen, S. (2007), "Process based information systems evaluation: towards the attributes of “PRISE”", Journal of Enterprise Information Management, Vol. 20 No. 6, pp. 700-725. https://doi.org/10.1108/17410390710830736

Publisher

:

Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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