TY - JOUR AB - The Internet has accelerated the adoption of collaborative commerce among businesses to form Web services. Web services refer to modular Internetā€based business functions that perform specific business tasks to facilitate business interactions within and beyond the organization. Firms are embedded in networks of collaborative relationships that influence the flow of resources among the stakeholders (requesters, providers, users and employees). Collaboration with Web services creates trust in the technological dimensions of Web services. Technology trust refers to the subjective probability by which organizations believe that the underlying technology infrastructure is capable of facilitating transactions according to their confident expectations. In this paper we examine the role of facilitating conditions in technology trust and its relationship with Web services. We provide a set of guidelines for early adopters and discuss the theoretical and practical implications of Web services and directions for future research. VL - 17 IS - 5 SN - 1741-0398 DO - 10.1108/17410390410561017 UR - https://doi.org/10.1108/17410390410561017 AU - Ratnasingam Pauline PY - 2004 Y1 - 2004/01/01 TI - The impact of collaborative commerce and trust in Web services T2 - Journal of Enterprise Information Management PB - Emerald Group Publishing Limited SP - 382 EP - 387 Y2 - 2024/04/25 ER -