TY - JOUR AB - Widespread recognition of the strategic imperative posed by a turbulent external environment has brought into focus a key challenge for firms – that of increasing involvement in innovation by the staff in the organisation. Much research has suggested that organisations that mobilise a large proportion of their staff to participate in innovation can make significant gains. Achieving this depends on a systematic process of organisational development in which the facilitative patterns of behavioural routines are extended and reinforced, so that they become a major culture change. This paper reports on progress with this organisational development methodology using a detailed case study of its use within a major mining company in South Africa. It makes use of a reference model framework to help structure and direct the change process towards enabling higher involvement in innovation. In particular it explores practical issues involved in moving a large organisation along a path of high involvement innovation. VL - 15 IS - 4 SN - 1741-038X DO - 10.1108/17410380410535017 UR - https://doi.org/10.1108/17410380410535017 AU - de Jager Bertus AU - Minnie Chris AU - de Jager Johan AU - Welgemoed Marita AU - Bessant John AU - Francis Dave PY - 2004 Y1 - 2004/01/01 TI - Enabling continuous improvement: a case study of implementation T2 - Journal of Manufacturing Technology Management PB - Emerald Group Publishing Limited SP - 315 EP - 324 Y2 - 2024/09/19 ER -