TY  - JOUR
AB  - Many companies measure their logistic performances using several methods. As a consequence, various sets of indicators can be found in practice and in the literature. In particular, the same event can be measured in different ways, so that the relative performance is sometimes totally different. The purpose of this paper is to suggest a hierarchy in logistic performance measurements. A referring model for evaluating the logistic performances is also proposed in this paper, together with the definition of a reference framework for the selection of supply chain performance measurements.
VL  - 15
IS  - 3
SN  - 1741-038X
DO  - 10.1108/17410380410523506
UR  - https://doi.org/10.1108/17410380410523506
AU  - Rafele Carlo
PY  - 2004
Y1  - 2004/01/01
TI  - Logistic service measurement: a reference framework
T2  - Journal of Manufacturing Technology Management
PB  - Emerald Group Publishing Limited
SP  - 280
EP  - 290
Y2  - 2024/04/19
ER  -