A Learning Experience from ISTO Examination
Nigel Croft
(International Standardized Testing Organisation A.G Chairman, Grabenstrasse 32, CH‐6301 Zug, Switzerland)
Young Hyun Park
(Department of Industrial System and Information Engineering, Kangnam University, Korea)
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Abstract
The revised ISO9000 family of standards represents a significant improvement on the 1994 version and, if implemented well within organizations, should facilitate the development of effective, process‐oriented Quality Management Systems. This paper describes how the International Standardized Testing Organization (ISTO) tests the understanding of ISO9000:2000, and presents an analysis of the results of the first examinations held in the UK, USA, Mexico and Hong Kong, in February and March 2001.
Keywords
Citation
Croft, N. and Hyun Park, Y. (2001), "A Learning Experience from ISTO Examination", Asian Journal on Quality, Vol. 2 No. 2, pp. 145-150. https://doi.org/10.1108/15982688200100023
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited