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An investigation of information technology investments on buyer‐supplier relationship and supply chain dynamics

Soo Wook Kim (College of Business Administration, Seoul National University, Seoul, Korea)

Asian Journal on Quality

ISSN: 1598-2688

Article publication date: 23 November 2012

Abstract

Purpose

The objective of this paper is to identify the nature of interactive feedback relationships among information technology (IT) deployment, buyer‐supplier relationship, and supply chain structure, and also to ascertain whether or not there exists a significant effect from product customization level on such interactive feedback relationships.

Design/methodology/approach

Based on this identification through the utilization of the system dynamics methodology, one of the dynamic simulation methods, we can attempt to suggest a set of advisable SCM strategies for effective IT investment and deployment.

Findings

Investigating the responses of IT level according to the dynamic changes of product customization level, buyer‐supplier relationship, and supply chain structural issues is a requisite first step. This would be helpful in suggesting a dynamic E‐technology investment and adoption model appropriate for integrated supply chain management.

Originality/value

The insights developed in this paper should provide theoretical foundations and practical guidelines as to the role and function of B‐to‐B electronic commerce for efficient supply chain integration.

Keywords

Citation

Wook Kim, S. (2012), "An investigation of information technology investments on buyer‐supplier relationship and supply chain dynamics", Asian Journal on Quality, Vol. 13 No. 3, pp. 250-267. https://doi.org/10.1108/15982681211287793

Publisher

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Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited