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How to make Quality Circle a success in manufacturing industries

Jyoti Prakas Majumdar (VIT Business School, VIT University, Vellore, India)
B. Murali Manohar (VIT Business School, VIT University, Vellore, India)

Asian Journal on Quality

ISSN: 1598-2688

Article publication date: 29 November 2011

1066

Abstract

Purpose

Quality Circle is a very effective program and low‐cost tool for implementing total quality management (TQM) in industry. A good number of manufacturing industries have so far adopted the Quality Circle program successfully, however the Quality Circle concept has failed in many other cases. To make successful use of the Quality Circle tool in manufacturing industries, knowledge and awareness of the probable reasons behind the failures of the Quality Circle is essential.

Design/methodology/approach

In this general review paper, after thoroughly reviewing literatures, the authors consolidate and highlight the probable reasons behind the failures of the Quality Circle, especially in manufacturing industries.

Findings

This study reveals that organizational Issues at the background stage; circle‐formation Issues at the implementation stage; and operational Issues at the operating/running stage of Quality Circle implementation, are the three main key areas of the problems which generally limit the success of the Quality Circle.

Originality/value

If the management is aware of and takes care of such anticipated problems, it is more likely that the Quality Circle programme will definitely be a success, leading to the effective implementation of TQM in the organization.

Keywords

Citation

Prakas Majumdar, J. and Murali Manohar, B. (2011), "How to make Quality Circle a success in manufacturing industries", Asian Journal on Quality, Vol. 12 No. 3, pp. 244-253. https://doi.org/10.1108/15982681111187083

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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