Know your customer: Good for compliance, great for client service
Nelson M. Graham
(Senior Vice President, Q Middle Line of Business, Comprehensive Software Systems, Inc. in Golden, Colorado, USA;nick.graham@csssoftware.com)
429
Abstract
Anti‐money laundering is a global initiative that is a priority at all financial institutions. It is important that while considerable focus is being placed on compliance, firms cannot forget another top priority: their clients. Luckily, these two areas of focus are not mutually exclusive. The answer is in knowing your customer and all that can do to benefit your business.
Keywords
Citation
Graham, N.M. (2003), "Know your customer: Good for compliance, great for client service", Journal of Investment Compliance, Vol. 4 No. 3, pp. 58-61. https://doi.org/10.1108/15285810310813121
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited