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Organizational Culture, Information Technology Capability, and Performance: The Case of Born Global Firms

Man Zhang (Assistant professor of international business at Bowling Green State University, Bowling Green, Ohio)
Patriya S. Tansuhaj (Professor of marketing and IBUS Fellow at Washington State University)

Multinational Business Review

ISSN: 1525-383X

Publication date: 19 November 2007

Abstract

The increasing economic importance and the number of born global firms make it worthwhile to study what leads to their success in the international market. To better understand this international business phenomenon, we conducted in‐depth interviews with managers, coupled with public database and Web site searches. Research propositions were developed based on an extensive qualitative method. The relationship between organizational culture, information technology capability, and performance is proposed in the context of born global firms, based on viewing the concept of IT capability from the resource‐based view. We further provide recommendations for managers, theoretical contributions and suggestions for future research.

Keywords

  • Organizational culture
  • Information technology capability
  • Performance
  • Born global firms

Citation

Zhang, M. and Tansuhaj, P.S. (2007), "Organizational Culture, Information Technology Capability, and Performance: The Case of Born Global Firms", Multinational Business Review, Vol. 15 No. 3, pp. 43-78. https://doi.org/10.1108/1525383X200700012

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Publisher

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Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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