Supply Chain Quality and Excellence in the New Economy: An Empirical Study of Hong Kong Based Firms
Abstract
There exists an association between Supply Chain Quality Management (SCQM) and supply chain competence. To verify such claims, data was collected from Hong Kong based firms. The data showed in most cases an association could be established between SCQM initiatives and the supply chain competence. Some fi rms with SCQM initiatives tend to perform better in terms of customer service or product quality. Supply chains managers may therefore, perform better when their managerial foci are consistent with recognized dimensions of supply chain quality and excellence. In today’s global economy supply chain management is crucial in achieving organizational effectiveness.
Keywords
Citation
Kuei Ph D., C., Madu Ph D., C.N., Chow, W.S., Ph, D. and Lu, M.H. (2005), "Supply Chain Quality and Excellence in the New Economy: An Empirical Study of Hong Kong Based Firms", Multinational Business Review, Vol. 13 No. 1, pp. 33-53. https://doi.org/10.1108/1525383X200500002
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited