TY - JOUR AB - Purpose– To provide water utilities operating under rationing conditions with some insight into issues related to managing non‐revenue water (NRW).Design/methodology/approach– Reviews general theories associated with pressure, surges and water leakage, and compares them with real data in a rationed water distribution system.Findings– In water networks there is a strong relationship between rationing hours and rationing surge pressures and NRW levels. These relationships mean that traditional ways of benchmarking NRW are not useful in rationed systems.Originality/value– This paper identifies key NRW issues for utilities operating under rationing and gives them help in identifying options for their NRW strategies. VL - 17 IS - 1 SN - 1477-7835 DO - 10.1108/14777830610639468 UR - https://doi.org/10.1108/14777830610639468 AU - Decker Christian W. PY - 2006 Y1 - 2006/01/01 TI - Managing water losses in Amman's renovated network: a case study T2 - Management of Environmental Quality: An International Journal PB - Emerald Group Publishing Limited SP - 94 EP - 108 Y2 - 2024/04/25 ER -