Incongruence in the value of employees: organizational actions speak louder than words

Abstract

Purpose

The purpose of this viewpoint is to highlight the importance of organizational actions toward employees matching the stated value of employees.

Design/methodological approach

This viewpoint highlights the importance of organizational actions toward employees matching the stated value of employees.

Findings

Organizations may benefit from consciously endeavoring to treat employees in a manner that is consistent with explicit and implicit statements made with regard to the value of employees to the organization.

Originality/value

The article reminds managers and leaders to consider their actions toward employees, noting that inconsistencies between their actions and their words may be detrimental to organizational effectiveness.

Citation

Schraeder, M. (2009), "Incongruence in the value of employees: organizational actions speak louder than words", Development and Learning in Organizations, Vol. 23 No. 2, pp. 4-5. https://doi.org/10.1108/14777280910933702