The purpose of this paper is to identify and delineate a practical tool that assists teams in organizations and the individuals in those teams in reflecting and learning from their own conversations
For more than three years, the author acted as a Reflective Analyst for a team focusing on new product development.
By reflecting back to the themes of their conversations and by asking questions that caused them to reflect on the dynamics of the group, what was said and not said, and how people responded the team is able to understand themselves in a new way.
The Reflective Note process will be of value to learning facilitators, leaders of work teams, and individuals interested in finding new learning processes.
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