To explore the nature of learning in organizations. To link organizational change to learning.
The article looks initially at some historical factors before getting into practical issues.
Learning and organizational change need to be linked. The use of the Organizational Capability Survey is outlined.
The article shows how an Organizational Capability Survey can be used. It also alludes to the use of web‐based approaches.
The article will be of value to anyone in organizations struggling with major change.
Garratt, B. (2005), "Organizational change, learning and metrics: hard and soft ways to effective organizational change", Development and Learning in Organizations, Vol. 19 No. 6, pp. 4-6. https://doi.org/10.1108/14777280510624231Download as .RIS
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