TY - JOUR AB - Purpose– The purpose of ths paper is to report that timely interventions to facilitate medical patient flow and reduce medical outliers may be associated with a reduction in hospital mortality.Design/methodology/approach– Interventions to improve the flow of medical patients were used to unblock and facilitate the discharge process allowing a reduction in medical outliers. SPC run charts of mortality were used to quality control the changes.Findings– Timeliness in daily senior medical review and discharge planning, a level 1 medical ward, and outreach including ALERT training and early warning scoring allowed a rationalisation in medical beds and a reduction in mortality for emergency medical admissions, reflected in a lower hospital standarised mortality rate (HSMR).Practical implications– Interventions to improve flow can also lead to a reduction in mortality.Originality/value– This paper emphasises how quantitative flow improvements can also generate qualitative improvements. VL - 13 IS - 1 SN - 1477-7274 DO - 10.1108/14777270810850607 UR - https://doi.org/10.1108/14777270810850607 AU - Gilligan Stephen AU - Walters Melanie ED - Hugh Rogers PY - 2008 Y1 - 2008/01/01 TI - Quality improvements in hospital flow may lead to a reduction in mortality T2 - Clinical Governance: An International Journal PB - Emerald Group Publishing Limited SP - 26 EP - 34 Y2 - 2024/04/27 ER -