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Accelerating the improvement process

Mark Mugglestone (NHS Institute for Innovation and Improvement, University of Warwick, Coventry, UK)
Lynne Maher (NHS Institute for Innovation and Improvement, University of Warwick, Coventry, UK)
Nick Manson (NHS Institute for Innovation and Improvement, University of Warwick, Coventry, UK)
Helen Baxter (NHS Institute for Innovation and Improvement, University of Warwick, Coventry, UK)

Clinical Governance: An International Journal

ISSN: 1477-7274

Publication date: 25 January 2008

Abstract

Purpose

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The purpose of this paper is to provide an overview of a structured improvement process that is used in all programmes of work of the NHS Institute for Innovation and Improvement (NHS Institute).

Design/methodology/approach

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This paper outlines the background to the development of the improvement process, specifically how learning from the domains of new product development, user centred design and innovation and creativity have been incorporated into the process.

Findings

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There are key elements of evidence and experience that can be taken from other domains and incorporated into a structured approach to healthcare improvement.

Practical implications

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An improvement process is outlined that could be used as a basis for any healthcare improvement effort, and will help to ensure the development of better solutions more quickly.

Originality/value

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This paper introduces a process that will help anyone interested in improving healthcare create better solutions to the challenges they face in shorter timescales.

Keywords

Citation

Mugglestone, M., Maher, L., Manson, N. and Baxter, H. (2008), "Accelerating the improvement process", Clinical Governance: An International Journal, Vol. 13 No. 1, pp. 19-25. https://doi.org/10.1108/14777270810850599

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Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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