TY  - JOUR
AB  - In our previous article we looked at the history of quality development and discussed how the implementation of clinical governance provides the opportunity to begin the cultural shift necessary to underpin quality in the modern NHS. This article begins an explanation of the model of quality improvement followed by delegates to the Clinical Governance Development Programme by looking at the service review process delegate teams undertake.
VL  - 5
IS  - 4
SN  - 1466-4100
DO  - 10.1108/14777270010734073
UR  - https://doi.org/10.1108/14777270010734073
AU  - Cullen R.
AU  - Nicholls S.
AU  - Halligan A.
PY  - 2000
Y1  - 2000/01/01
TI  - Reviewing a service – discovering the unwritten rules
T2  - British Journal of Clinical Governance
PB  - MCB UP Ltd
SP  - 233
EP  - 239
Y2  - 2024/04/19
ER  -